Governance Accountability Report

ACU is a values-based financial co-operative committed to doing business in a way that is financially sound and socially and environmentally responsible.

Our member-elected Board of Directors is accountable to our over 125,000 members and is committed to governing ethically and transparently. The ACU Board always weighs the impact of business decisions on employees, members, the environment and the communities ACU serves.

In 2020, the Board developed a new strategic plan that set the direction of ACU for the next three years, continued to oversee business strategies, approved the ACU budget, and the annual measures of success. With the continuing pandemic, the Board moved to virtual board and committee meetings and hosted the first ever virtual ACU annual meeting in June 2020. The Board assessed the performance of individual directors, continued to review its own effectiveness, and updated several governing policies. Through regular discussions on strategic topics, the Board gained a strong understanding of opportunities and risks that may impact ACU and our stakeholders now, and in the future.

In the coming year, the Board will continue its commitment to strong governance by: participating in an annual planning session; overseeing the ACU enterprise risk management framework; engaging in strategic discussions; participating in credit union system initiatives by providing leadership and insight; and continuing to assess its own performance.

With solid governance leading the way, ACU was able to take another step towards achieving its vision, while demonstrating money doing more in a tangible way.