Fraud Prevention
The fight against fraud starts with you.
We care about your financial wellbeing and want to ensure that you're protected against fraudulent activities and scams through education and awareness. Here you'll find aids on reporting fraud, tips to protect yourself, and how at ACU, we're committed to protecting your privacy and security.
Have you been scammed? Report it
Tips on how to protect yourself
Learn how ACU helps you bank safer
How to report if you’ve become a victim of fraud
How to report if you’ve become a victim of fraud
What to do if you become a victim of fraud, or are aware of a scam.
Many scams may breach consumer protection laws (those enforced by the Competition Bureau, other government and law enforcement agencies) and may also breach the fraud provisions of the Criminal Code.
Fraud needs to be reported, even if they didn't scam you. The Competition Bureau of Canada outlines how to report frauds and scams.
If you are a victim of a scam or fraud and have suffered property or monetary loss, contact the Winnipeg Police Service at 204-986-6222 to report email and SMS spam. See Canada's Anti-Spam Legislation page and check the Spam Reporting Centre link.
Six tips on how to protect yourself from fraud
Wi-Fi is one way fraudsters can steal your identity. To protect yourself, disable Wi-Fi and Bluetooth when you are not using it. When you leave your device open by default, your data is vulnerable to access by others without your knowledge or consent whenever you pass through cafés and other places offering open, public wireless networks.
If you do lose your phone, take immediate action. To learn how, read our blog article.
How ACU helps you bank safer
We have policies and practices in place to safeguard and maintain the accuracy and security of information we collect. ACU meets or exceeds all privacy standards established by industry guidelines, provincial legislation, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and all other applicable laws.
To learn what measures we take to protect your privacy, see safeguarding your personal information.
All forms on our website are encrypted, so no information can be intercepted as the form is transmitted to us.
Email encryption involves encrypting, or disguising, the content of email messages in order to protect potentially sensitive information, including personal or financial details, from being read by anyone other than intended recipients.
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