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As the province begins to lift some restrictions and resume in-person activities, we have continuously monitored this situation and cautiously decided to expand our hours of operation.
Effective Monday, February 28, frontline services on Saturdays will resume, and the West Broadway branch will re-open. There will be no change to the reduced Monday-Friday hours at this time.
Over the past month, Winnipeg branches have reduced operating hours to assist in our efforts to reduce the spread of COVID-19. Consistent with decisions throughout the pandemic, ACU has considered both internal and external factors in the decision to expand hours. There will be no immediate changes to other protocols in place at this time.
Please refer to this page for up-to-date branch hours.
Winnipeg Branches with Updates:
The following branches will continue to operate from 9:30 a.m. to 5:00 p.m on Monday to Friday and Saturday from 9:30 a.m. to 4:00 p.m.
EAST
- Henderson – 655 Henderson Hwy.
- Regent – 1609 Regent Ave. West at Lagimodiere Blvd.
NORTH
- Garden City – 2211 McPhillips St. at Kingsbury Ave.
- Rivergrove – 2567 Main St.
- McGregor - 360 McGregor St.
SOUTH
- Pembina - 2659 Pembina Hwy. at Bairdmore Blvd.
- St. Vital – 1210 St. Mary's Rd.
WEST
- Charleswood – 5930 Roblin Blvd.
- Portage at School Rd – 3217 Portage Ave.
- St. James – 694 St James St.
- Tuxedo – 620 Sterling Lyon Pkwy.
Winnipeg Branches with No Changes:
The following branches will continue operating Monday to Friday from 9:30 a.m. to 5:00 p.m.
- True North Advice Centre – Suite 100 - 223 Carlton St.
Northern Branches:
Our northern branches in Gillam and Thompson will continue to operate under regular hours.
Personal or Business Advice:
Our financial advisors know that you may have to make important financial decisions in the coming months, but you don't have to do that alone. ACU will continue to work with you to provide flexible solutions to manage these challenges together. We encourage members to use our mobile app or online banking for transactions when possible. Set up your advice meeting here.
Other Ways to Bank:
To keep our members and employees as safe as possible, we strongly encourage you to bank from the comfort and convenience of your home using our digital services:
Your Patience, Please:
We are working hard to answer all your questions. You can reach us at 1-877-958-8588 or 204-958-8588 or email us at cu@acu.ca. We appreciate your patience in advance.
Our Collective Health:
These measures are designed to support national efforts to minimize social contact while also respecting our employees who are balancing the needs of seniors, children in daycare or school, and other family members who need them. As this issue evolves, we remain committed to keeping you informed; we'll share more updates as we have them. Above all, please stay safe.