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October 29, 2020
We are excited to be able to share that your new ACU digital banking experience will be available starting November 4th!
What this means to you:
Beginning at midnight November 4th, the current ACU online and ACU Anytime mobile banking will no longer be available.
After 8 a.m. on November 4th you will need to go through a one-time enrollment process to access our new digital banking services.
To enroll, you will need:
- Your ACU debit card number and PAC (personal access code, which is the password you use to access ACU online or mobile banking).
- Email address or mobile phone number.
When you first sign in to the new ACU digital banking services, we’ll use your debit card number, your personal access code, and your email address or mobile phone number to verify your identity. Learn three ways to update your contact information here.
On November 4th, you’ll be able to visit our new website at acu.ca for details and demos about what’s new, and for simple instructions on how to enroll.
To preview step-by-step instructions:
Beginning at midnight on November 4th:
As we work through that final night to bring you these exciting new services, online and mobile banking will be unavailable from midnight until 8.00 am on Nov 4th. But don’t worry, it will be worth the wait!
What’s new:
ACU’s new online and mobile banking includes a variety of new features to help put you in charge of your money. You will be able to open accounts online, view your activity timeline, receive alerts, reset your password and set up favourite transactions. In addition, you can personalize your experience by naming your accounts and adding your own profile with background images.
We look forward to seeing you soon on our new digital platforms!
Welcome to a bolder, brighter ACU.