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We are pleased to share the following updates to our mobile app:
| Feature | Resolution |
| Ability to retrieve username through self-serve option |
Members will now be able to recover their usernames through self-serve options on internet banking, IOS and Android.
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| Interac e-Transfer: Auto Reclaim Transfer |
With auto reclaim, as soon as a transfer can no longer be completed for any reason, the funds will be pushed back into the sender’s bank account. No action is required by members on our online banking platform or our mobile app.
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| Update to the filter functionality on the account transactions page |
i. After applying a filter on the Account transactions page, members will now be able to see the details of the filter they applied giving them the ability to filter again based on new parameters or close the filter section. ii. A dedicated reset filter button has now been added so that filter parameters can be cleared/reset by the member without navigating away from the screen. |
| Update to the filter functionality on the device management page |
i. A dedicated reset filter button has now been added so that filter parameters can be cleared/reset by the member without navigating away from the screen. ii. After applying a filter on the device management page, members will now be able to see the details of the filter they applied giving them the ability to filter again based on new parameters or close the filter section. |
| Update to the filter functionality on the sign in history page |
i. A dedicated reset filter button has now been added so that filter parameters can be cleared/reset by the member without navigating away from the screen. ii. After applying a filter on the sign in history page, members will now be able to see the details of the filter they applied giving them the ability to filter again based on new parameters or close the filter section. iii. The channel dropdown parameter now includes only options useful to the members. |
| Accessibility improvements for menu items on online banking |
Members who use keyboard-only can now navigate through the menu on internet banking without the use of a mouse. Items in focus are highlighted, menu entries with sub-menus are expanded when the member presses the enter key. Where there is no sub menu, the highlighted item is activated when the enter key is pressed.
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| Secure message alerts subscription |
Members now have the option to subscribe or unsubscribe from the Secure message alerts on all platforms.
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You may also notice a change in our online banking URL.
In order to meet the Office of the Superintendent of Financial Institutions compliance, we changed our online banking URL from “https://banking.acu.ca” to “https://online.acu.ca”.
What does this mean? If you have https://banking.acu.ca bookmarked or saved in your search history, you can change your bookmark to https://online.acu.ca to make sure you don’t have the old URL saved. Alternatively, you can do nothing – if you use the older URL, you will be automatically redirected to our new URL, https://online.acu.ca, once it’s live.
Either way, no further action is needed on your part!
If you have any questions or need assistance on any of these updates, please contact us here: https://www.acu.ca/en/contact
We look forward to continuing to support our members in their financial needs.