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Branch Locations and Member Communication Centre Information
Branch Address
5930 Roblin Blvd
Winnipeg, Manitoba R3R 0H3
Hours
Monday to Wednesday: 9:30 a.m. - 5:00 p.m.
Thursday: 9:30 a.m. - 7:00 p.m.
Friday: 9:30 a.m. - 6:00 p.m.
Saturday: 9:30 a.m. - 4:00 p.m.
Sunday: Closed
Contact
Phone: 204.958.8682
Fax: 204.895.3978
Branch Address
2211 McPhillips Street
Winnipeg, Manitoba R2V 3M5
Hours
Monday to Wednesday: 9:30 a.m. - 5:00 p.m.
Thursday: 9:30 a.m. - 7:00 p.m.
Friday: 9:30 a.m. - 6:00 p.m.
Saturday: 9:30 a.m. - 4:00 p.m.
Sunday: Closed
Contact
Phone: 204.958.8621
Fax: 204.661.2825
Branch Address
335 Railway Ave.
Gillam, Manitoba R0B 0L0
Mailing Addres:
Box 70
Gillam, MB r0b 0L0
Hours
Monday: 9:30 a.m. - 12:00 p.m.
Tuesday to Thursday: 9:30 a.m. - 4:00 p.m.
Friday: 9:30 a.m. - 6:00 p.m.
Saturday: Closed
Sunday: Closed
Contact
Phone: 204.652.2002
Fax: 204.652.2016
Manitoba Relay Services provides an operator-assisted service.
Using your TTY machine, please dial 711
Using your computer, please log in here.
Lost your card, or had it stolen?
If your ACU Debit Card or ACU Collabria Visa Card is lost, stolen or is being misused, please contact us immediately.
ACU Debit Card
To report a lost debit card or any unauthorized account activity:
Call us at 204.958.8588 (toll-free 1.877.958.8588) Mon-Fri, 8a.m. - 8p.m. (CST); Sat, 9a.m. - 4p.m. (CST)
Outside of regular business hours:
Call toll-free 1.888.277.1043 and request that your debit card be cancelled. Then get in touch with us during regular business hours. We'll send you a new card and answer your questions.
To report a lost Collabria Visa card:
Call toll-free 1.855.341.4643 - 24 hours a day, 7 days a week.
If you have been a victim of fraud, here's how to report it:
1) Call us immediately 204.958.8588 (toll-free only available in North America 1.877.958.8588).
2) After hours Email us at fraudalertusers@acu.ca and someone will get back to you the next business day.
3) If you suspect your device/email has been compromised, change your password on a different device. Learn how to reset your password here.
4) If you provided personal information or suspect it has been stolen: Contact Equifax and Transunion.
Fraud needs to be reported, even if they didn't scam you. The Competition Bureau of Canada outlines how to report frauds and scams.
If you are a victim of a scam or fraud, and have suffered property or monetary loss, contact the Winnipeg Police Service at 204.986.6222 or Report Online https://winnipeg.ca/police/report/#scam-
Holiday Closures
Special Holiday Hours for Easter Weekend
Friday April 15, 2022
All ACU locations, including the Member Communication Centre, will be closed
Saturday April 16, 2022
The following branches and the Member Communication Centre will be open regular hours
|
West Winnipeg |
East Winnipeg |
South Winnipeg |
North Winnipeg |
|
3217 Portage Avenue 694 St. James Street 5930 Roblin Blvd
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1609 Regent Avenue 655 Henderson Hwy
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620 Sterling Lyon Parkway 2659 Pembina Highway 1210 St. Mary’s Road
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2211 McPhillips Street 2567 Main Street 360 McGregor Street
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Monday April 18, 2022
All Winnipeg locations, including the Member Communication Centre, resume regular hours.
Tuesday April 19, 2022
Our Thompson branch will resume regular hours.
For regular branch hours, check the Locations and ATMs page.
Dean Beleyowski
Director, Marketing
204.258.3506
dbeleyowski@acu.ca